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Building Engagement

Posted on February 25, 2010
Engagement is one of the most difficult concepts for most managers to grasp.  “What is engagement, what control do I have over it, and what would I do to increase it?”  And sometimes, “Why is this my job?” Engaged employees work harder, are more productive, and actively build enthusiasm among fellow employees and customers.  If you are not the primary customer interface, think about the attitudes of the people in your company who are.  An

Personalities in the Workplace: 5 Key Tips

Posted on November 24, 2009
What do you do when you find someone in your workplace difficult?  Ignore them, undermine them, placate them?  How can you get disparate personality types to work together productively? Most of us have found certain people difficult to work with from time to time, and just being the boss doesn’t make managing these people any easier, so what can you to keep work productive and less frustrating all around? First seek to understand.  What do

Giving Thanks

Posted on November 24, 2009
This holiday season, I have so much to be thankful for.  My family is healthy, we are financially intact, my business is growing, my clients are interesting, learning and taking away great lessons and growth from our work together.  My children are doing well in school and other pursuits, and I’m taking on some new creative work that satisfies my soul. Most of all, I feel a positive wind of change in the air.  I

Taking the Calculated Risk

Posted on November 4, 2009
Entrepreneurs are by their nature a pretty risk-tolerant group. They have to be – setting off on their own to do something no one else has done, or at least that no one else has done in quite the same way, in the same place, that they are doing. However, taking risks doesn’t have to be the same as being reckless. For most businesses, there is a logical set of steps in researching the market,

Environmental Design

Posted on November 2, 2009
In the coaching world, we talk about environmental design as a way of enhancing and facilitating change and development. What that really means is that change is easier when the environment you live and work in supports the change. Have you ever been to a training where you learned about a new exciting tool and came back ready to kick off a new way of working, interacting or planning, only to find that enthusiasm dampened

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