WHAT IS ORGANIZATIONAL FRICTION? According to Harvard Business Review, organizational friction (or organizational drag) costs the economy more than $3 trillion each year in lost output. Organizational friction, as defined by Bill Brantley, is the cumulative effect of “needless internal interactions, unproductive or inconsequential meetings, and...

We are taught from a young age that achieving specific milestones of success - getting good grades, getting into a great college, having a prestigious career, having a certain amount of money saved, living in the right house or neighborhood, marrying the right person, having...

When we talk about strategic planning, many clients reluctantly admit they think strategic planning is a waste of time. The last time they wrote a strategic plan was five years ago (or longer), and that old relic sits dusty on a shelf and has little...

  The buzzword in many industries today is "collaboration". How do we effectively collaborate and how can we improve our ability to collaborate? Why would we want to? When our work was producing industrial goods through the repetition of a manual task, productivity gains were relatively straightforward,...