Trust is one of the fundamental pillars of organizations that go from good to truly great, and the difference between LITO (leaders in title only) and effective and fearless Leaders. Trust consists of three elements occurring at the same time: knowing the positive benefits of a...

Have you ever wished for less bureaucracy, less process, fewer approvals?  To achieve this, you need to be clear about how people will make decisions when there are no rules in place, no authority to ask. The guiding principle for making decisions without a clear rule is to default to organizational values.  This is not writing "Integrity" as a value on a poster on the wall and expecting that everyone will
Remember the last time you experienced conflict with someone?  One of the most common reasons we create conflict is our focus on positions. What is a position?  It's a particular answer to a question, a particular method of doing something, a solution that is definitive and ours, or even a definition or stance that we have chosen to espouse.  In politics we think of these "positions" as clear polar opposites, such as liberal or conservative.  In real life, each of us carries a set of interests (our personal financial interests, our personal religious or special-group interests, etc) which help us move toward or away from the defined polar-opposite "positions".  When we focus on the position, there is no