Due to the global pandemic and to the rapid changes that have ensued over the last few weeks, many people are now working remotely. Leaders are having to lead and manage remote teams, and employees are adjusting to working remotely while potentially also homeschooling their...

WHAT IS ORGANIZATIONAL FRICTION? According to Harvard Business Review, organizational friction (or organizational drag) costs the economy more than $3 trillion each year in lost output. Organizational friction, as defined by Bill Brantley, is the cumulative effect of “needless internal interactions, unproductive or inconsequential meetings, and...

GOODBYE PERFORMANCE REVIEWS - HELLO FEEDBACK More than one-third of U.S. companies are shifting away from the once a year performance review model. In their article, Cappeli and Tavis state how from LA to New York, and in companies across the world, firms are replacing...